FAQ

Deposit and withdrawal

Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 5, 202520,089
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Oct 20, 20257,060
Address type upgrade FAQ
Published on Aug 26, 2025Updated on Dec 23, 2025854
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Dec 31, 20253,649
Introducing USD deposits and withdrawals
Published on Feb 14, 2025Updated on Dec 3, 20259
What are untradable assets?
Published on Sep 26, 2023Updated on Oct 24, 20253,828
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Jan 5, 20261,860
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Jan 4, 202621,110
Travel Rule FAQ
Published on Jul 20, 2023Updated on Dec 31, 2025787
How do I withdraw USD with Bank transfer (ACH)?
Published on Feb 4, 2025Updated on Dec 3, 202511
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jan 9, 20265,477
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Nov 27, 2025988
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Nov 17, 202561
How long does it take for a deposit to be completed?
Published on Oct 17, 2024Updated on Jan 1, 2026352
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Nov 12, 2025916

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