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Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on Aug 26, 2025Updated on Dec 30, 2025858Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on Sep 27, 202541How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on Nov 5, 2024Updated on Sep 10, 202513What types of partnerships does OKX have?
What are the different types of Drops? We support several activity types to ensure a successful NFT launch: Allowlist/Airdrop Raffle (Subscription): You can complete tasks to qualify for a chance to get an airdrop or be allowlisted for new NFT launches. Tasks include: on-chain tasks such as wallet assets/transaction verification off-chain tasks such as social media interaction verification Launchpad Mint: Users can mint NFTs from your project launch directly on Drops.Published on Jun 18, 2024Updated on Feb 9, 2026127How do I trade with different order types?
Trading with these advanced order types can significantly enhance your trading strategy. Whether you're aiming for quick execution with market orders or precise control with limit orders and advanced conditions, understanding these options helps you trade with confidence and efficiency. Here’s a comprehensive guide to utilizing these order types, whether you’re a beginner or an advanced investor.Published on Jun 18, 2024Updated on Apr 6, 2026386How do I protect myself from new types of phone scams?
Some individuals falsely claim to be partnering with OKX and proactively contact users by phone, inviting users to join third-party chat groups such as WeChat or Telegram. They then attempt to lure users into transferring their assets, ultimately committing fraud. These activities are highly deceptive, please stay vigilant and do not trust such claims. How do I identify and prevent:1. Be cautious...Published on Mar 21, 2025Updated on Feb 4, 2026How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026136Why didn't the TP/SL execute at the set price?
This can be due to various factors such as the trigger price type, order type, market conditions, order book depth, order quantity, and available margin. Below are the most common scenarios: Trigger price type mismatch A TP/SL order is only sent to the market after the trigger price is successfully met. OKX supports three trigger price types: Last Price, Mark Price, and Index Price.Published on Nov 13, 2024Updated on Apr 6, 202611How do I set a price alert?
Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on Apr 30, 2024Updated on Apr 7, 2026260How do I track my assets when trading in Spot and Futures mode?
After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list. Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously.Published on Oct 23, 2024Updated on Feb 12, 202619What's P2P price widget?
Utilize the order type and trading pair from the P2P Market Price menuPublished on Sep 22, 2025Updated on Nov 17, 202522Options (App/Web version)
Click Put - select the expiration date - use the dropdown to choose different option types at various strike prices; select Cross/Isolated > Limit Order > enter Price, Quantity > click Sell. Note: When selling to open a put option, users can also choose Simple Options or directly click the navigation list below to select options of different dates and types for trading. 2.Published on Mar 20, 2023Updated on Apr 2, 202640How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on Dec 5, 2023Updated on Feb 9, 20262,263How do I check the status of my returned withdrawal?
It should clearly include: Withdrawal TXID from OKX Refund TXID from the external platform Token type Token amount Deposit address (with tag/memo, if needed) Show the deposit address for the specific token type on the external platform. This is required if the withdrawal was returned due to a wrong or missing tag/memo. Important things to note: Record the video using a separate device (screen recordings are not accepted). The conversation must be with human support on the external platform.Published on Oct 30, 2023Updated on Feb 9, 2026285How do I set up indicators on the chart?
Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on Nov 30, 2024Updated on Sep 10, 202514