Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 27, 20259,702
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,909
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,817
How do I create passkeys? (app)
Updated on Sep 8, 202510,147
Address type upgrade FAQ
Updated on Sep 8, 2025555
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,242
How do I link an authenticator app?
Updated on Sep 8, 202514,538
Why hasn't my deposit been credited?
Updated on Sep 2, 202513,005
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,817
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 26, 20255,356
FAQ
View more