FAQ

Getting started

How do I check the status of my returned withdrawal?
Published on 30 Oct 2023Updated on 9 Feb 2026281
What limits are there for spot copy trading?
Published on 30 Oct 2023Updated on 9 Feb 2026121
Lead traders: Spot lead trading guidelines
Published on 30 Oct 2023Updated on 9 Feb 2026194
Spot copy trading: lead trader FAQ
Published on 18 Oct 2023Updated on 9 Feb 202666
Spot copy trading: copy trader FAQ
Published on 18 Oct 2023Updated on 9 Feb 2026121
Does OKX Marketplace charge fees?
Published on 14 Oct 2023Updated on 12 Sept 202522
What are the reasons for my spot copy trade order fail?
Published on 13 Oct 2023Updated on 9 Feb 202668
Guide to ID and selfie photos for identity verification
Published on 13 Oct 2023Updated on 28 Jan 202612,959
What onboarding information is required for the government-owned enterprise?
Published on 13 Oct 2023Updated on 27 Sept 202561
How do I know what my institution type is?
Published on 13 Oct 2023Updated on 27 Sept 2025126
What onboarding information is required for a fund?
Published on 13 Oct 2023Updated on 27 Sept 2025106
What onboarding information is required for a privately owned company?
Published on 13 Oct 2023Updated on 27 Sept 2025269
What onboarding information is required for a Trust?
Published on 13 Oct 2023Updated on 27 Sept 2025110
What onboarding information is required for a privately owned financial institution?
Published on 13 Oct 2023Updated on 27 Sept 2025102
What onboarding information is required for a family office?
Published on 13 Oct 2023Updated on 27 Sept 202565

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